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Full Time & Part Time Sales Assistant - Brussels

  • Location
  • Brussels
  • Salary
  • Competitive hourly rate with Fantastic Benefits Package
  • Job Advert Description
  • JOB PURPOSE

    The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.

    DUTIES AND RESPONSIBILITIES

    People:

    • Deliver a positive, friendly experience by engaging the customer through conversation and service
    • Uphold Customer Connection at all times and adopt a ‘customer first’ ethos
    • Live the company brand values
    • Enhance the customer experience by focusing on customers and not on projects during prime time selling hours
    • Be enthusiastic and passionate when interacting with our customer
    • Engage with the customer on product
    • Contribute to the overall environment in the store by being positive, respectful and helpful to others
    • Uphold Company standards and act as a positive role model to peers

    Teamwork and Communication:

    • Work productively within the team and take initiative to work with others toward a common, collaborative goal
    • Assist in the training and development of peers
    • Communicate positively and effectively with peers
    • Actively participate in daily and department meetings

    Operations:

    • Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
    • Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
    • Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
    • Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
    • Adhere to Company Health & Safety regulations at all times

    Merchandising and Display:

    • Uphold store merchandising and cleanliness standards
    • Ensure that merchandise is ticketed and the sales floor is well stocked
    • Support sales by assisting in merchandising and display projects
    • Exhibit a familiarity with current product and trend awareness

    REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

    • Previous experience in a retail environment – not a must.
    • An awareness of the Urban Outfitters brand and its appeal to the local market.
    • Strong communication skills.
    • Confident with approaching customers.
    • Previous experience in a service driven environment