Skip to main content

Full Time & Part Time Sales Assistant - Frankfurt

  • Location
  • Frankfurt
  • Salary
  • Competitive salary plus benefits
  • Job Advert Description

    The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.



    Deliver a positive, friendly experience by engaging the customer through conversation and service
    Uphold Customer Connection at all times and adopt a ‘customer first’ ethos
    Live the company brand values
    Enhance the customer experience by focusing on customers and not on projects during prime time selling hours
    Be enthusiastic and passionate when interacting with our customer
    Engage with the customer on product
    Contribute to the overall environment in the store by being positive, respectful and helpful to others
    Uphold Company standards and act as a positive role model to peers

    Teamwork and Communication:

    Work productively within the team and take initiative to work with others toward a common, collaborative goal
    Assist in the training and development of peers
    Communicate positively and effectively with peers
    Actively participate in daily and department meetings


    Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
    Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
    Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
    Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
    Adhere to Company Health & Safety regulations at all times

    Merchandising and Display:

    Uphold store merchandising and cleanliness standards
    Ensure that merchandise is ticketed and the sales floor is well stocked
    Support sales by assisting in merchandising and display projects
    Exhibit a familiarity with current product and trend awareness


    Previous experience in a retail environment – not a must.
    An awareness of the Urban Outfitters brand and its appeal to the local market.
    Strong communication skills.
    Confident with approaching customers.
    Previous experience in a service driven environment