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Free People - Manager in Training, New Store Opening on The Kings Road, London in early 2019!

  • Location
  • London
  • Salary
  • Competitive plus bonus & benefits
  • Job Advert Description
  • Manager in Training (MIT) 

    Reports To: Store Brand Leader

    Objective: To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.


    • Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:
    • Consistent and continual feedback and accountability
    • Promoting a sense of ownership and delegation
    • Team involvement and strategic planning
    • Morning and any all store staff meetings and trainings
    • Manage and motivate a high level of Customer Care utilizing all resources and initiatives
    • Develop, enhance and manage the selling culture through contests, sales team development, selling workshops, business analysis etc.
    • Assist in managing Senior Stylist performance and provide feedback for development
    • Actively participate in social media platforms as directed
    • Partner with the Store Brand Leader and Assistant Store Manager with new hire onboarding & training
    • Lead by example to set bar for employee productivity
    • Serve as a proactive mentor, teacher and problem solver for sales team
    • Identify and develop internal talent for succession planning


    • Maintain business awareness and drive sales in order to achieve and exceed goals
    • Complete all weekly planning objectives in partnership with store management
    • Adhere to and support Typical Week structure by facilitating zoning needs in partnership with management team
    • Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention
    • Prioritize and delegate tasking to ensure objectives are completed in a timely manner
    • Drive the restock process in partnership with management to maintain stock levels and sell-through awareness
    • Educate the staff on all home office communication and initiatives
    • Communicate performance observations and offer feedback to the Store Brand Leader and Assistant Store Manager
    • Work closely with the product receiving process to uphold stock room standards
    • Uphold and respond to district and Home Office communication in a timely manner
    • Actively MOD and support all operational aspects of the store
    • Uphold all company policy and procedure


    • Have a working knowledge of weekly sales reports to analyze and understand business results
    • Partner with store management in the execution and delegation of visual objectives
    • Partner with Assistant Visual Manager to educate the staff on all accessible training processes that will result in consistent visual standards and execution
    • Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with management
    • Communicate product performance observations and offer feedback to management team